Everyone who participated in the user testing as observers gathered after the testing and wrote their notes on sticky notes and categorized them.
Experience Mapping Categories
- Collections
- Collection of Collections
- Association
- Other
Everyone who participated in the user testing as observers gathered after the testing and wrote their notes on sticky notes and categorized them.
All the notes collected from the experience mapping session were transcribed on the excel sheet and marked with colors: green is positive, red is negative, and yellow is requests.
We created the user journey map to illustrate the experience creating a page using Collection and Collection Groups. The changes and action items in the future is also listed in the map.